Returns and exchanges are carried out in accordance with applicable consumer protection laws.
Returning Products in Original Condition
Customers may return or exchange products within 14 calendar days of receiving the order, provided that:
✓ The product has not been used;
✓ The original appearance, packaging and accessories are preserved;
✓ The product has no mechanical damage;
✓ Proof of purchase is available.
Returning Defective Products
If a manufacturing defect or malfunction is identified, the product may be submitted for warranty inspection and service.
After confirmation of a warranty claim, the customer may be entitled to:
✓ Product repair;
✓ Product replacement;
✓ Refund in accordance with applicable regulations.
Important Information
Returns or exchanges of products showing signs of use, physical damage or incomplete packaging may be restricted according to applicable legislation.
To arrange a return or exchange, please contact our customer support team.
Warranty
All products are covered by the manufacturer's or supplier's warranty. Warranty periods vary depending on the specific product model and are indicated in the product description or accompanying documentation.